It’s a cycle: -delusion, ignorance, denial -acceptance, pessimism, desperation -growth, enlightenment Examples? –Dunning-Kruger effect –Gartner’s hype cycle –Four stages of competence -and most people you know Let’s explain the cycle: DELUSION, IGNORANCE, DENIAL -Anything you’re not knowledgeable about, don’t have significant experience at — you’re basically ignorant about -Since you’re ignorant — …